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Amazon has recently updated it’s Over the Counter (OTC) Ophthalmic Products Program Policy . The new requirements mandate third-party verification based on specific parameters outlined on the Amazon Seller page.
Under Amazon's New Policy, Sellers must work with an approved third-party organization to test, inspect, and certify their products. Third party verification validates that products meet regulatory standards, including proper manufacturing and labeling.
Third party verification is essential for Sellers to keep their listings active, as the updated policy aims to improve the safety and quality of these products on the platform.
Partnering with SGS for Verification Services
In addition to making your Amazon Verification as seamless as possible, SGS provides full service regulatory for OTC, Pharmaceuticals, Dietary Supplements and Food. This includes labeling, registration and claim substantiation for FDA, Health Canada and many other global locations. SGS also provides full service clinical trials in both humans and companion animals.
GRAS Associates, a subsidary of SGS Nutrasource, provides services to verify compliance with Amazon's Over the Counter (OTC) Ophthalmic Products Program Policy. To get started with your testing, simply visit your Amazon Seller Central page and choose SGS as your testing provider
Dedicated Customer Support: SGS offers personalized experience by providing you with a dedicated Client Service Specialist. The specialist will be your point of contact throughout the entire process, ensuring you receive tailored assistance every step of the way.
Expertise in OTC Ophthalmic Product Testing: Our expertise in OTC Ophthalmic product testing is built on years of scientific support, ensuring that your product testing aligns with Amazon's quality and safety standards.
GMP Accredited Laboratory: Our state-of-the-art GMP accredited laboratory uses scientifically valid methods to conduct the testing of your over-the-counter Ophthalmic product. You can be confident that testing methods fully comply with Amazon's OTC Ophthalmic Program Policy, ensuring safety and quality standards are met.
Start your compliance journey by connecting with SGS today
- Please visit Amazon Seller Central and select SGS as your testing partner.
- Once you have selected SGS as your laboratory and submitted your Testing Request Form (TRF) through Seller Central, here is what you can expect next:
- Keep an eye on your inbox for an e-mail from your dedicated Customer Support Specialist. This e-mail will guide you through the next steps in the process and will be sent to the primary e-mail address associated with your Amazon Seller account.
- If you haven't received the e-mail within two business days, please contact sgsophthalmicverification@gras-associates.com and include your Testing Request Form (TRF) number in your message for prompt assistance.
- Please respond to your welcome e-mail with the below information. This will help ensure smooth communication and processing of your request.
- Legal Company Name
- Legal Company Address
- First and Last Name of Your Company Contact
- Receive a quote: After all the required information from Step 2 is received, your Customer Support Specialist will prepare a quote for your product. You will receive this quote via e-mail for your review and acceptance.
- Keep an eye on your inbox for an e-mail from your dedicated Customer Support Specialist. This e-mail will guide you through the next steps in the process and will be sent to the primary e-mail address associated with your Amazon Seller account.
Frequently Asked Questions