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Helping e-commerce sellers navigate marketplace verification and compliance requests.
Selling through online marketplaces can involve compliance and verification requirements beyond those required for regulatory market entry alone. When a product receives a marketplace compliance or verification request, determining what is required and coordinating the supporting documentation, testing, and other evidence can quickly become complex.
Our Marketplace Verification Services help e-commerce sellers navigate defined marketplace verification requirements from the initial request through final reporting. For the Amazon U.S. marketplace, our current verification services support ASIN-based compliance requests for dietary supplements - including Dietary Supplement Verification (DSV) and GMP-only verification of current Good Manufacturing Practice (cGMP) documentation - as well as OTC ophthalmic products and OTC oral medications.
For Amazon U.S. verification requests, SGS prepares the verification report package with supporting documentation and submits the completed package through Amazon Compliance Central.
What do Marketplace Verification Services include?
Depending on the applicable marketplace program and product, services may include:
- Review and interpretation of applicable verification requirements
- Review of required documentation, certifications, and supporting evidence
- Authentication and validation of manufacturer cGMP documentation against applicable marketplace requirements, where applicable
- Coordination of required laboratory testing with ISO/IEC 17025-accredited laboratories and product sample requirements, where applicable
- Review of product labels and claims against applicable marketplace requirements, where required by the verification program
- Coordination with manufacturers and other relevant parties, as needed
- Identification and follow-up of outstanding requirements, including remediation and re-verification where applicable
- Preparation of the final verification report package and supporting documentation for marketplace submission, where applicable
The scope of verification is based on the specific marketplace program, product, and applicable requirements.
Why does it matter?
Marketplace verification requests can involve multiple requirements, documents, and parties, and delays in one area can hold up the entire process.
Stay organized
Keep requirements, documentation, testing activities, and responsibilities coordinated in one structured process.
Maintain visibility
Understand what has been completed, what remains outstanding, and where attention is needed.
Reduce administrative burden
Let our team help coordinate the moving pieces so your internal resources can focus on your business.
Prepare for what comes next
Prepare for remediation, re-verification, or changes that may affect the applicable verification requirements.
What is the outcome?
You gain a clear, coordinated path through the applicable verification process, with visibility into requirements, status, identified gaps, and next steps.
Whether you are responding to a new compliance request or completing a re-verification, our team helps you navigate the process from initial review through final reporting.
From compliance request through final reporting.
Effective coordination helps keep verification organized and moving forward as requirements, documentation, and product needs evolve.
Know what is required. Keep verification moving.