Product Certifications Associate

Position: Associate

Location: 120 Research Lane, Guelph, ON

Position Description:

SGS Nutrasource is seeking a Mandarin Speaking Product Certifications Associate, coordinates, and reviews analytical testing on products with primary emphasis on the IFOS™ Certification by Nutrasource Third-party Certification programs and secondary emphasis on all other matters concerning analytical testing and results. This is a full-time role supporting the Certification and Analytics Team, as a Program Associate. The position requires extensive communication with vendors, support in sample and analytical results handling, return/destruction activities as well as participation in safety, quality assurance and improvement initiatives involving Certifications and Analytics activities.

Primary Responsibilities

  • Receive and inventory test samples as required;
  • Re-package/label test samples as required;
  • Coordinate test samples with appropriate vendors for analysis and receive, review and discuss results with vendors and clients as necessary;
  • Facilitate return and destruction of samples;
  • Maintain and update LIMS system with current sample status;
  • Generate test reports;
  • Generate Certifications by Nutrasource Product Reports;
  • Support out of specification investigations;
  • Support standard operating procedure development and improvement;
  • Maintain positive and cooperative communications and collaboration with clients and vendors;
  • Other duties as required and as training and experience allows;
  • Promote GXP compliance across the organization;

Core Competencies

  • Excellent oral and written communication skills;
  • Strong analytical and problem-solving skills;
  • Ability to work well within a team and as an individual contributor;
  • Excellent organizational and interpersonal skills;
  • Capable of working efficiently within a complex multi-disciplinary environment;
  • Working knowledge of MS Office;
  • English & Mandarin ( written, reading, speaking)

Education & Experience

  • Bachelor's Degree or Diploma in sciences or equivalent discipline is an asset;
  • Previous customer service experience or education is an asset

Job Type: Full-time

Pay: $50,000.00-$60,000.00 per year

Benefits:

  • Dental care
  • On-site parking
  • Paid time off

Language:

  • Mandarin (required)

Work Location: In person

To apply, please submit an application here.