Product Certifications Associate

Product Certifications Associate, coordinates, and reviews analytical testing on products with primary emphasis on the IFOS Certification by Nutrasource Third-party Certification programs and secondary emphasis on all other matters concerning analytical testing and results. This is a full time role supporting the Certification and Analytics Team, as a Program Associate. The position requires extensive communication with vendors, support in sample and analytical results handling, return/destruction activities as well as participation in safety, quality assurance and improvement initiatives involving Certifications and Analytics activities.

Primary Responsibilities

• Receive and inventory test samples as required
• Re-package/label test samples as required
• Coordinate test samples with appropriate vendors for analysis and receive, review and discuss results with vendors and clients as necessary
• Facilitate return and destruction of samples
• Maintain and update LIMS system with current sample status
• Generate test reports
• Generate Certifications by Nutrasource Product Reports
• Support out of specification investigations
• Support standard operating procedure development and improvement
• Maintain positive and cooperative communications and collaboration with clients and vendors
• Other duties as required and as training and experience allows
• Promote GXP compliance across the organization

Core Competencies

• Excellent oral and written communication skills
• Strong analytical and problem-solving skills
• Ability to work well within a team and as an individual contributor
• Excellent organizational and interpersonal skills
• Capable of working efficiently within a complex multi-disciplinary environment
• Working knowledge of MS Office

Education & Experience

• Bachelor's Degree or Diploma in sciences or equivalent discipline is an asset;
• Previous customer service experience or education is an asset
• Fluency in Spanish is required, as this role supports Spanish-speaking clients and partners.
• Portuguese is an asset

Job Type: Full-time

Pay: $50,000.00-$60,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off

Language:

• Spanish (required)

Work Location: In-person

Apply: Product Certifications Associate - Guelph, ON - Indeed.com